Every review is a verified customer at an Austin address. Unedited, unsolicited, unbought. We don't run review-farming promotions and we don't scrub the bad ones.
Called at 11pm with water spraying out of the wall. A licensed tech was in my kitchen by midnight, dry by 1am, and the price he quoted on the phone is what I paid. First plumber in twelve years I'd actually recommend.
Got three quotes for a tankless replacement. Lone Oak wasn't the cheapest but they were the only ones who actually crawled the attic before writing the estimate. The install was cleaner than the drywall behind it.
Restaurant owner here. They handle our backflow certification, grease trap, and monthly maintenance. Never had a health inspector question the paperwork, and that's saying something in this city.
Old house in Hyde Park, cast iron sewer line that finally gave up. Rafael himself came out, walked the yard with me, showed me the camera footage. Trenched, replaced, backfilled, seeded grass. Five days, priced exactly to the quote.
We're a small dental practice. Water heater died on a Sunday and they had a commercial unit installed by Monday morning open. No lost patient appointments. That's the whole review.
Third time we've used them across two houses. Every single tech has been on time, honest, and clean. Booking is easy, invoicing is clean, warranty is real. Not much more to say.
Slab leak that another plumber said would need the whole slab jackhammered. Lone Oak located it acoustically, rerouted through the wall in one day. Saved me thousands. Do not skip getting them out for a second opinion.
New construction inspection failed on venting. Called Lone Oak Monday morning, they had a Master Plumber onsite by 2pm, fix documented and re-inspected Wednesday. Builder's regular plumber wanted to argue with the inspector for two weeks.